Acceptance of terms

By accessing the Einhell website, creating an account, submitting information, placing an order or using any part of the store, you confirm that you have read, understood and accepted these Terms of Service.

Einhell may update these terms from time to time. Continued use of the website after changes are posted means you accept the updated terms.

Online store terms

You agree to use the Einhell online store only for lawful purposes and in a way that does not interfere with the website, other customers or store operations.

• You must provide accurate and current information when placing an order.
• You may not use the store for fraudulent, abusive or unauthorized activity.
• You may not attempt to disrupt, damage or gain unauthorized access to the website.
• You are responsible for keeping your account login information secure, if account features are available.

Product information

Einhell works to present product names, descriptions, images, specifications and availability as clearly as possible. However, product information may change, and occasional errors may appear.

Product colors, packaging, accessories or details may appear differently depending on screen settings, product updates or supplier information. Please review the product page carefully before placing an order.

Pricing and availability

Prices, promotions, discounts and product availability may change without notice. Einhell may correct pricing errors, update product information, limit quantities or discontinue items at any time.

If an item becomes unavailable after an order is placed, Einhell may contact you to provide available options, which may include order adjustment or cancellation.

Orders and payment

When you place an order with Einhell, you agree that the information you provide is accurate and that you are authorized to use the selected payment method.

• Orders are subject to review and acceptance.
• Payment must be completed before an order can be processed.
• Einhell may refuse or cancel an order if fraud, payment issues, inventory problems or incorrect information are suspected.
• Order confirmation does not guarantee final acceptance if an issue is discovered during processing.

Shipping reference

Einhell offers Free Worldwide Shipping as described in the store’s Shipping Policy. Shipping timelines, tracking updates, delivery information and related conditions are explained on the Shipping Policy page.

Please review the Shipping Policy before placing an order so you understand processing times, estimated delivery times and shipment support procedures.

Return reference

Einhell offers 30 Days Free Returns for eligible items as described in the store’s Return Policy. Return eligibility, item condition requirements, refund timing and exchange information are explained on the Return Policy page.

Customers must follow the return instructions provided by customer service before sending any return.

Account information

If account features are available, you are responsible for maintaining the confidentiality of your account details and for activity that occurs under your account.

Please contact Einhell if you believe your account information has been used without permission or if you need help with account-related order details.

Prohibited uses

You may not use the Einhell website or store content for activities that are unlawful, harmful or disruptive.

• Do not submit false, misleading or fraudulent information.
• Do not interfere with website security, performance or operation.
• Do not copy, scrape or misuse store content without permission.
• Do not upload or transmit harmful code, spam or abusive content.
• Do not use the website in a way that violates applicable laws or the rights of others.

Intellectual property

The website design, text, images, graphics, product presentation, logos, icons and other content displayed on the Einhell website are owned by Einhell or used with permission from applicable rights holders.

You may not reproduce, distribute, modify or commercially use website content without prior written permission, except as allowed for normal personal shopping use.

Third-party links

The Einhell website may include links or tools connected to third-party websites, payment providers or other external services. These third parties operate independently and may have their own terms and privacy practices.

Einhell is not responsible for third-party websites, content, policies or services. Please review third-party terms before using external links or services.

Disclaimer

The Einhell website and its content are provided for general online shopping and store information purposes. While we aim to keep information accurate and useful, we do not promise that the website will always be uninterrupted, error-free or fully current.

Product use, compatibility and suitability may depend on individual needs, product specifications and proper handling. Customers should review product details before purchase.

Limitation of liability

To the fullest extent allowed by applicable law, Einhell is not responsible for indirect, incidental or consequential losses related to use of the website, delayed access, product unavailability, order issues or reliance on website content.

Nothing in these terms is intended to limit rights that cannot be limited under applicable consumer protection laws.

Changes to these terms

Einhell may update, revise or replace these Terms of Service at any time by posting the updated version on this page. The updated terms will apply once posted, unless otherwise stated.

We encourage customers to review this page periodically for the latest store terms.

Contact information

If you have questions about these Terms of Service, your order or store policies, contact Einhell customer support at [email protected].

Please include your order number if your message is related to a purchase.